Types of Voicemail
Over the years, many different types of voicemail have
been developed for specialized applications.
Standard voice mail supplies users with a number that is answered by an individual "mailbox" where
greetings can be given out and messages taken when the
end-user is not available or chooses not to answer the
telephone. End-users may store, forward, retrieve and
erase the messages.
Extended voice mail supplies users with a main menu box and three (3)
or more individual "mailboxes" where greetings can be given out
and messages taken when the end-user is not available or
chooses not to answer the telephone. The main box, also
known as the "what to do" box, acts as a menu for
one-digit access to the other mailboxes. End-users may
store, forward, retrieve and erase the messages.
Voice On-Demand supplies users
with an individual greeting-only "mailbox" that acts as
a voice bulletin-board, providing verbal information or
instructions.
Fax mail automatically detects and receives faxes
just like a fax machine. Users can call from a fax
machine from anywhere around the world to
retrieve your faxes or have them delivered to
email. End-users may save faxes for future
retrieval and/or forward a copy to someone else.
In some cases you can
automatically set your fax mail to send all of your
faxes anywhere you go. In most cases you can use the same number for voice and
fax, or choose a dedicated and separate fax number.
Fax On-Demand supplies users with a repository
for making fax documents available to callers.
Callers can receive forms, documents, applications,
brochures, company and product literature, etc.
automatically by calling the fax on-demand box at any
time. Callers can
immediately receive your documents when they call from
their fax phone, or they can be prompted to enter their
fax number, and the selected document will be faxed to
them automatically.
Question and Answer (Q&A) supplies users
with a single set of questions that can be presented
to callers. Users can program voice mailboxes to ask questions, record
responses and even ask different questions depending on
the answers given by your callers. By customizing a
Question and Answer Mailbox you can provide your
customers with the ability to place orders 24 hours a
day.
Unified Messenger supplies users with an individual mailbox where greetings can be given out
and messages taken when the end-user is not available or
chooses not to answer the telephone. Unified
Messenger integrates voicemail, fax-mail, and e-mail
to provide users with unified messaging. End-users may
store, forward, retrieve and erase the messages.
Network Messenger supplies users with an individual
mailbox where greetings
can be given out and messages taken when the end-user
is not available or chooses not to answer the
telephone. End-users may store, forward, retrieve and
erase the messages. The Network Communicator is also
networked with other Network Communicator accounts
around the country (or the world). That means messages can be
sent from one mailbox to another, even if the
recipient is across the country. Communicate with
your entire nationwide network of associates through
one local telephone call.
Virtual PBX is an enhanced service that offers all of
the benefits and convenience of a sophisticated,
on-premise telephone system and voice mail system. It provides an automated
attendant that plays greetings based on time of day or
day of week, provides a company directory, and routes
callers to (typically) 3-digit extensions or to the fax
on-demand. Callers can be connected to the person they
are trying to reach, whether that person is in the
office, on the road, or working from home. Virtual PBX
can connect all of your remote employees or offices as
if they're working in the next office.
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