EXPECTATIONS OF VOICEMAIL...
Since the introduction of voice mail in the late
1970's, it has become an integral part of
modern society and transformed the way we
communicate. In three short decades the
acceptance of voicemail has grown into an
expectation, and consequently a requirement for operating a successful
business. Companies large
and small rely on voicemail to efficiently and
effectively communicate with their customers.
Meanwhile, customers no longer accept busy signals
or unanswered calls, but demand constant
availability in the form of voicemail.